Customer Service
We will reply to your message as soon as possible. If there is a high volume of inquiries, there may be a slight delay in our response. Thank you for your patience.
Shipping Policy
We ship within 48 hours of order placement and will send you a tracking number for logistics (5-10 days). For real-time updates, click the Whatsapp on our website to contact us. Thanks!
After-Sales Service
All regular-priced products in our store are eligible for a 5-day no-reason return and exchange service. Please keep received products in pristine condition (without affecting secondary sales). Round-trip shipping costs shall be borne by the customer. If you encounter any issues with the received product, contact us promptly, and we will address them at the earliest opportunity. Returns or exchange submitted after 5 days will not be processed. Thank you for your cooperation!
Color Difference Note
All products in our store are photographed in real life, jewelry may reflect light. Due to variations in lighting conditions and shooting effects, slight color differences may occur. Please understand this.
Small Warning
Jewelry (made of silver/gold/copper/alloy ect.) might get a little tarnished as time goes by (normally around 3-5 months), which is totally normal. How long it takes depends on how well you take care of it. Thanks for keeping this in mind before you place an order!